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About Fast Rent a Car

Fast Rent a Car is part of the prestigious Emirates National Group, which owns & operates brands that offer private and public transportation services

Mission

To be competitive with high quality services, exceeding customer expectations by providing customized transport solutions. Fast Rent A Car will adopt the best technology solutions serving the needs of customers, catering for economy, luxury and commercial needs, while maintaining satisfaction across the value chain from customers to our people and throughout stakeholders.

Vision

To be the most preferred transport solution provider in the regions we operate.

Values

Transparency & Integrity
Customer Service
Quality
Creativity & Innovation
Value adding

Our Team

  • Ahmed Abood

    GCEO

  • Ahmed Ezzat

    GHR Manager

  • Karunesh Arya

    General Manager

  • Mr. Muhammad Ashraf

    GITM

  • Omar Bin Tamim

    GGRM

The way we look at it, the road is a freeway. And how far you go determines the success you enjoy. It’s easy to cut corners and take the first exit out but we’ve stayed the course. Our journey began way back in 1990 in Abu Dhabi, and ever since, we’ve been an upwardly mobile car rental company built on a bedrock of values such as honesty, integrity and value for money.

The inception of Fast Rent A Car was the result of the UAE’s visionary leadership, which strove to encourage entrepreneurship in the country. Having started with a modest fleet of 30 vehicles in Abu Dhabi, we expanded our operations to include Dubai, Sharjah, Al Ain, Ras Al Khaimah and Fujairah.

We are willing to go miles to offer customers a superior service, the best and cleanest cars, and complete peace of mind. At Fast Rent A Car, we employ advanced systems and technologies to quicken the tons of paperwork and we also ensure that your experience doesn’t hit a speed bump with confusing jargon and hidden payment traps. So it’s hardly surprising that Fast Rent A Car is recognized as a leading locally-owned car rental company in the region.

 

World Class Service

An ISO 9001:2008 certified company and a member of the Emirates National Group (ENG), Fast Rent A Car has earned a reputation for world class performance with its award-winning customer service, which has been honoured in consecutive years at the prestigious Sheikh Khalifa Excellence Awards (2006 - 2016). A reputation, built on a dedication to providing the highest standards of customer service, stemming from years of experience operating in the complex and demanding UAE market. The commitment towards customer satisfaction has also led to receiving the MENA Travel Awards in Platinum and Gold category for Best Car Rental Local Brand for three consecutive years.

 

Fleet

Fast Rent A Car offers a highly comprehensive line up of vehicles, customers can be confident of finding a tailor - made solutions to meet their need and budget. We offer a wide range of cars available in more than 20+ categories for daily & weekly rentals along-with monthly and long term lease; starting from standard cars, sedans, hatch-back, SUVs, 4x4, Luxury buses and Commercial vehicles. Corporates and big business groups can also choose from our extensive portfolio of luxury buses, canters and pick-up trucks. 

We keep our fleet updated with the latest models that are maintained to the highest standards of performance, safety, and cleanliness. With the addition of newer models and cars regularly our fleet is ever-expanding (5,000 and counting), which allows us to continuously raise and set benchmarks in the field of vehicle rental services. 

 

Widest Network - Closest to customers

Over the years, the UAE’s population has grown exponentially and UAE has been able to attract the global visitors so has the clamour for quality car rental services. With ever-changing customer demands, there is an increasing need to expand our services. Our route to success has seen us establish 13 branches and pick-up points across Abu Dhabi, Dubai, Al Ain, Sharjah, Fujairah and Ras Al Khaimah. This means that customers don’t have go too far to access our 24x7 services and our fabulous fleet of well-maintained vehicles. We have further simplified the process of renting a vehicle with our online booking facility.

 

Our People - The real drivers of growth

At Fast Rent A Car, we value our people with more than just words. We believe that our employees are our brand ambassadors and a lot depends upon them. And our team of motivated professionals is what has made our journey to success possible.

Our biggest asset, our team is committed to best practice and award-winning service. We invest greatly in training and personnel development to ensure theirs and the Company’s continuous growth. Each employee undergoes a high level of training to ensure operational efficiency that translates into a pleasant customer experience - from initial query to the handover of the preferred vehicle. It is this experience that drives our customers to keep coming back to Fast Rent A Car.

From your initial query to the handover of your preferred vehicle, Fast Rent A Car representatives are with you to ensure your needs are met every step of the way.
 

 

Roots : A legacy of excellence

Fast Rent A Car is part of the prestigious Emirates National Group, which owns & operates brands that offer private and public transportation, along with ancillary services.

Emirates National Group, one of the pioneers in the field of automotive services in the region, also features popular brands such as Emirates Taxi, Emirates Cab, City Transport, Colemont Insurance, Motor Zone Autos and Fast Service Centre. Led by Group CEO, Mr. Ahmed Abood Al Boasy, the Group is undergoing a major expansion drive with a clear vision of future opportunities and challenges

 

Why FAST?

With over 2 decades of UAE market experience, Fast Rent A Car aims at providing market leading standards in the field of vehicle rental services. Today, the company has grown across the UAE to become the premier locally owned vehicle rental company with international standard.

Everything we do is focused on our customers. It is the cornerstone of our success. Every decision is based on customer feedback and aimed at enhancing their experience. This has helped us earn their trust, respect and confidence. Each part of the company comes together to work as one cohesive unit. We believe in collaboration, pro-activeness and a high level of professionalism. We continue to invest in people, technology, and innovations to ensure superior quality of service.

We believe that no company can exist for long without innovating. That is why we empower our people and encourage them to think creatively. We even reward them for successful innovations and out-of-the-box solutions. Our journey to success is guided by ethics and best practices. We are committed to being an open, honest, reliable and respectful organization when dealing with our employees and stakeholders.

We value our stakeholders. We strive to ensure transparent interactions with them, which ensures mutual success and fulfilment of our mission. We are an integral part of society and are responsible for its betterment. That is why we are constantly looking for opportunities where we can make a truly meaningful difference.

Our commitment to our brand is unshakeable. We have worked hard to build a world-class brand image and work harder to ensure continuous and effective corporate visibility. We have earned the trust of our shareholders over the years. Today, we remain committed to delivering a healthy return on their investments, and in helping generate greater wealth for all concerned.

 

Drive away in style

We’ve made it easier to rent your dream vehicle, from wherever you are. You can rent a car with the help of our simple and easy-to-navigate website. Bookings can be made via simple and easy to navigate online booking system. Book your car today here

Fast Rent A Car List of Awards

 
Year Award Category
2016 Sheikh Khalifa Excellence Awards (SKEA) Silver - Services
2015 Sheikh Khalifa Excellence Awards (SKEA) Silver - Services
2014 Middle East & N.Africa Travel Awards (MENA) Gold - Best Car Rental - Local Brand
2014 Department of Tourism & Commerce Marketing
(Government of Dubai)
Silver - Best Delivery Time
2013 Sheikh Khalifa Excellence Awards (SKEA) Silver – Services
2013 Middle East & North Africa Travel Awards (MENA) Platinum – Best Car Rental – Local Brand
2012 Middle East & N.Africa Travel Awards (MENA) Platinum – Best Car Rental – Local Brand
2012 Emirates National Group (holding company of Fast Rent A Car) was awarded by OMAC The New Era Award for Technology – Innovation and Quality
2011 International Arch of Europe, Frankfurt Business Initiative Directions (BID)
2011 8th International Business Awards Distinguised Honoree Medal
2011 Arabia 500 Awards Recognition – Company to Watch
2010 – 2011 Sheikh Khalifa Excellence Awards (SKEA) Appreciation – Customer Service
2010 International Quality Summit Award, New York Business Initiative Directions (BID)
2010 International Quality Summit Award, New York Business Initiative Directions (BID)
2008 – 2009 Sheikh Khalifa Excellence Awards (SKEA) Silver – Customer Service
2007 Middle East & N.Africa Travel Awards (MENA) Silver – Best Car Rental – Local Brand
2006 – 2007 Sheikh Khalifa Excellence Awards (SKEA) Appreciation – Customer Service
2005 Middle East & N.Africa Travel Awards (MENA) Recognition – Best Car Rental – Local Brand
2004 – 2005 Sheikh Khalifa Excellence Awards (SKEA) Appreciation – Customer Service


 

 

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